RPA Consulting

Technologies like robotic process automation delivers direct profitability while improving accuracy across organizations and industries. We work with customers from brainstorming a use case, through a proof-of-concept, to implementing a project.

Data Science, Machine Learning, Forecasting, Advanced Analytics, Predictive Analytics

RPA use cases

  • Accounts Payable

  • Claims Processing

  • Contact Center

  • Healthcare Payer

  • Customer/Employee On-boarding

  • Excel Elimination

  • Customer Service

  • Month Close

  • Candidate Sourcing

 
 

What Is RPA?

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.

Intelligent Automation capabilities:

  • Copy & paste

  • Move files and folders

  • Extract and process structured and semi-structured data

  • Read and scrape PDF's, emails, documents or forms

  • Read and write databases

  • Scrape web data

  • Make calculations


Partners

 

Intelligence Automation Definitions

ROBOTIC PROCESS AUTOMATION (RPA)

Software robots that mimic and integrate human actions within digital systems to optimize business processes. RPA automation captures data, run applications, trigger responses, and communicate with other systems to perform a variety of tasks. 

ARTIFICIAL INTELLIGENCE (AI)

Technology intended to respond to and learn from stimulation in a similar way to human responses with a level of understanding and judgement that's normally only found in human expertise. 

MACHINE LEARNING

The process that allows software robots and AI to learn new processes through pattern recognition rather than needing to be individually and precisely programmed for each new situation. 

BUSINESS PROCESS MANAGEMENT (BPM)

The practice of using modeling, automation, data insights to optimize business activities, enterprise goals, and employee operations. 

ATTENDED RPA

Attended RPA includes scenarios where decision making and/or user input is required, such as desktop automation. These software robots work at an employee's workstation and are triggered by two situations: a user's command and instances were Robots need input from the user to continue a task. Access is often limited to the employees within a specific department or workstation. 

UNATTENDED RPA

Software robots that need little—or no—human intervention to carry out actions on a 24/7/365 basis when triggered. These robots complete work continuously in a batch-mode model that allows for around the clock automation. These robots can be accessed remotely by different interfaces and platforms, and administrators can view, analyze, and deploy scheduling, reporting, auditing, monitoring, and modification functions in real-time from a centralized hub.

SOFTWARE ROBOTS

A Robot, or a digital robot is a program that interacts with applications and systems to perform highly complex tasks just as a human could.

ATTENDED ROBOTS

Robots that require some human input or decision making to complete a job.

UNATTENDED ROBOTS

Robots that run in the background and require no human input what so ever. These robots work around the clock based on triggers.

AUTOMATION DESIGN

A plan for how RPA will be rolled out in an organization. As part of this plan, companies identify a list of processes that are the best candidates for automation. The design can be a short- or long-term plan. 

SCREEN SCRAPING

Copying data from one application to another using a computer program. 

UNSTRUCTURED DATA

Information that isn’t organized in a defined way and is often filled with text, dates, and numbers in an unorganized system. 


Contact Us

To learn more about our RPA consulting services, please contact us by phone, email or by filling out a form. 

Jerry Melvin
248-641-5900 ext 233
jmelvin@witinc.com

phone, mail, email icon